Privacy Notice
This privacy notice discloses the privacy practices for wwwpickwickcreations & bluffviewquiltshop.com This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Shipping
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We strive to get orders out quickly so you can enjoy your purchase ASAP! We process orders Wed-Fri 10 am - 5 pm. We ship using both USPS and UPS. Please see the shop's calendar for observed holiday closings. Shipping time varies by location and is also based on the United States Postal Services' holiday observance.
For International shipments, USPS does not track First Class and Flat Rate Envelopes once they leave the US. Neither delivery confirmation or insurance is available. Tracking is available on the Medium Flat Rate Box and Large Flat Rate Box.
Due to the ongoing pandemic, the USPS has had service disruptions for various countries and areas of the world. Check on the International Service Alerts web page to see if your area is impacted. You can find that HERE. We apologize for the inconvenience this has caused.
Shipping charges are based on total dollar amount before tax and after discount, if applicable. Any customs, duties or taxes are the responsibility of the customer.
US Domestic Mail Rates
Purchase Amount Shipping
up to $9.99 $5.00
$10.00 - $99.99 $8.00
$100.00 - up FREE!
Canada Mail Rates
Purchase Amount Shipping
$10.00 - $49.99 $24.00
$50.00 - $149.99 $35.00
$150.00 - $199.99 $40.00
$200.00 and up $45.00
We do not assume responsibility for items once they are shipped.
Return Policy:
Our goal is 100% customer satisfaction. We have a 30 day return policy on items you aren't satisfied with. Refunds will be issued once items are returned to us. The items must be in the same condition and packaging you received them in, with no signs of use or odor. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. Shipping charges are the responsibility of the buyer.
Privacy Policy:
All information collected by PICKWICK CREATIONS, LLC will be kept confidential and used for the manner intended (i.e. contacting you with questions regarding your order). We do not share or sell any information with any outside parties.
Contact Information:
Shop Phone number: 507-474-7313
email: orders@pickwickcreations.com
mail/shipping address:
Bluffview Quilt Shop & Pickwick Creations LLC
Attn: Online Order Dept
1671 1/2 W 5th Street
Winona, MN 55987
Damages
wwwpickwickcreations & bluffviewquiltshop.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 507-474-7313 or via email.